OUR STORES

VISIT OUR NEW
STORE IN MISSISSAUGA

3115 Valcourt Crescent, Mississauga, Ontario, Canada, L5L5J8

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to provide accurate images and descriptions of all our products. While we do our best to ensure that the product you receive closely matches the one shown, slight variations in color or design may occur due to lighting, screen settings, or manufacturing updates. Rest assured, the quality and features of your scooter will always meet our high standards!

What age group are your scooters suitable for?

Our scooters are designed for children ages 2 to 7, providing a safe and fun riding experience for young adventurers.

Are your scooters safe?

Yes! Safety is our top priority. All of our scooters are crafted with durable materials, designed with a low center of gravity, and equipped with stable three-wheel designs to ensure a smooth and secure ride.

How do I assemble the scooter?

Our scooters are mostly pre-assembled, but you may need to attach the handlebars. Detailed instructions are included in the box, and assembly is straightforward, requiring no tools.

How can I return an item?

We accept returns within 30 days of purchase. Please visit our Returns & Exchanges page for full details on how to return your product.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    "A group of colorful 3-wheel scooters with a young boy sitting on one, ready for adventure. Contact Giant Galaxi for more information on our fun and safe scooters for kids."

    A joyful moment with our vibrant 3-wheel scooters—designed for kids, built for adventure.